This Is How We Do It: Let Other People Deal With Your E-mail


The Problem

How often do you get an email that was sent to several people, and there is action item? The natural tendency is to respond immediately, and undoubtedly, other people will respond, emails will get crossed and efforts will be doubled.

The Solution

We've already told you...don't get glued to your email. Stop checking your email so often or just hold off on responding to non-urgent requests and like magic you'll see that other people will deal with problems for you. More often than not you'll find that the people can provide the answers, entire discussions can unfold and by the time you make the decision to deal with it, the problem may be completely solved or you may be able to deal with the current issue rather than the initial issue. You save time and outsource work to other people without them even realizing it.

But wait there's more...this works when the email is sent to you alone. One of the things that bothers me the most is when I get a voicemail asking for a call back with no other information. The only thing worse is an email asking for a call with no explanation. Those kinds of messages will never get a response from me. Let's face it, a lot of people make requests for things they can clearly accomplish themselves with very little effort. By not responding to simple requests, you are immediately giving a very genuine gift of self-reflection and accomplishment, all by ignoring an email for a few hours.

If You Only Walk Away With One Thing

Don't be too quick to action, let things simmer, and sometimes they may end up evaporating.