In Episode #140 Ari speaks with Jay Henderson of Real Talent and Hiring, a consulting company that helps other businesses make intelligent and long-lasting hiring solutions. During their conversation, Jay explains the origins of his business, how he works to help companies handle personnel acquisition and why hiring may be the most important aspect of running a business.
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Time Stamped Show Notes:
29:56 – Introduction of Jay Henderson, Founder and Owner of Real Talent and Hiring 30:12 – Jay defines his business and what makes it unique 31:55 – Jay defines his methodology 32:05 – How people value the three, core decision-making values of the universe 32:15 – Any business is made up of three things: People, Tasks and Systems 33:05 – Examples of exercises Jay uses to conduct evaluations 36:20 – The key is to understand how people think and make decisions; we can see their behavior and their results, but how does the mind work? 36:50 – What about those trying to “game” the system? 39:27 – If you don’t understand the parameters, you cannot game the system 39:36 – Most tools are subjective in how they reveal information about a person—the Real Talent process has zero subjectivity 40:30 – How Jay got into this industry 42:15 – Axial Metrics 44:25 – The Real Talent and Hiring system is adaptable—It’s not black and white 45:50 – Most people going through the hiring process do NOT realize (good or bad) what they have in a potential candidate 46:35 – Data isn’t worth anything if it isn’t reliable 49:35 – People can have an X-factor that’s invisible to the naked eye—Just because they look like they won’t be a good fit or their resume lacks notable credentials doesn’t mean they won’t be a GREAT hire 52:29 – You can’t measure management’s TIME when it comes to having to deal with bad employees 52:55 – Not only will a bad fit turnover, but a bad fit will create MORE turnover by polluting the work environment 53:35 – Good hires see things that others readily miss—They team-up and PERFORM 55:15 – Jay’s Top 3 Tips for Being More Effective: 55:24 – Raise your hiring standards 57:12 – Slow down—Hire for attitude and fire for performance 64:44 – Get a good system for hiring and it will pay dividends 64:57 – RealTalentHiring.com
7 Key Points:
Potential employees can have an immensely valuable X-factor that’s overlooked in the hiring process. People are as – if not more – valuable as the processes and systems that make a business “GO.” Data without reliability is useless. Hiring the wrong person for the job has oft overlooked economic consequences. Understanding how people think is more important than observing how they behave. Employ stringent hiring standards. Hire for attitude and fire for performance.
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